Frequently Asked Questions
Everything you need to know about your Channel Master experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do your products come with a warranty?
Yes, all Channel Master hardware includes a limited one-year warranty that covers defects in materials and workmanship under normal use.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Are your antennas and DVRs compatible with all television brands?
Our products are designed to be universally compatible with any television that features a standard coaxial input or HDMI port.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.